Privacy Policy

Who we are

Encounter Events is a trading style of Encounter Events Limited, a Private Company Limited by Guarantee with no share capital, registered in England and Wales, registration number 09870378. Our registered office is 26 Waterloo Road, Waterloo, Liverpool, L22 1RF.

Our website is encounterevents.uk.

What personal data we collect and why we collect it

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Website forms

If you complete a form on our site, the information you provide will be sent to us by email and retained for six years. We will only use the data you have supplied to provide the service you requested.

Cookies

If you leave a comment on our site, you might opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to understand how our users interact with the service. Google Analytics tracks your route to and through our website and does so using cookies.

Sharing data

We use the following external services and might share some of your data with them:

Web hosting

We host our website with Krystal UK, a UK based hosting provider. They hold and maintain the database upon which this service relies. Krystal UK are fully GDPR compliant and have a privacy policy available at https://krystal.uk/privacy.

Gravatar

We create an anonymised string from your email address (also called a hash). We send the hash to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/.

Analytics

We use Google Analytics to understand how people use our website. Google’s privacy policy is available from http://www.google.com/intl/en/policies/privacy/.

Spam protection

We use Google reCaptcha service for spam protection. Google’s privacy policy is available from http://www.google.com/intl/en/policies/privacy/.

GSuite

We use Google’s GSuite to process our emails. Their privacy policy is http://www.google.com/intl/en/policies/privacy/.

MailerLite

We use MailerLite to manage our mailing list. We send your name, email address and subscription preferences to MailerLite whenever you subscribe to a mailing list. Their privacy policy is at https://www.mailerlite.com/legal/privacy-policy.

LiteSpeed cache

This site utilises caching to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.

How long we retain your data

If you leave a comment, we keep the comment text and its metadata indefinitely. We keep it is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. We ill not erase any data we are obliged to keep for administrative, legal, or security purposes.

Your rights under GDPR

All individuals have rights over their personal data under GDPR.

Additional information

How we protect your data

We store and process your data on secure, UK based servers.

Contacting us

You can contact us in writing to the address above or by email to directors@encounterevents.uk.